I ordered the bike and everything arrived in good condition! Had excellent customer service and support from the shop, they were able to answer all of my questions and help me to get the bike setup correctly for my use! Would definitely recommend purchasing from this shop!
Recently retired at 68 and was interested in lightweight e-bike that would fit in my truck with a camper shell. Chris gave me dimension height of the bike over a phone conversation and it met my requirements I was looking for. Greg set me up for a test ride on one and immediately fell in love with it. Bought the bike upon my return of the test ride and bought extra accessories for the bike from a credit of $200.00 which I was not aware of them giving to me with the purchase. These guys are GREAT / HONEST and knowledgeable. Thank you for the great experience. Im riding the bike everyday and enjoying it. I would recommend this place to everyone.
Outstanding selection and outstanding knowledge by the staff. I was able to test ride several options before deciding on an E-bike that was the best fit for me. Andy (Manager) is hugely knowledgable and was key in my decision on the bike I purchased. If you are looking for great service and an excellent selection of e-bikes.. this is your shop.
I love my urtopia ebike! My experience buying at this shop was relaxed and enjoyable! Andrew was very knowledgeable in suggesting bikes for me to try and Bill and Nick were very friendly and helpful. What a great, no pressure environment to test ride several bikes. They perfectly adjusted the seat and handlebars on the one I picked before I took it home. I'm looking forward to many happy years of riding!
I tested ride the bike in my city and really like it. I had been riding my regular bike about 20 miles a day. Going with the wind to my back was a breeze but coming back against it was a struggle.
No more struggling and I move a lot faster with the new Ebike, I have gotten it up to 20mph although not for long, usually stays around 18 mph or 19mph when on the highway shoulder.
In pedal assist 1 it averages about 11mph, in pedal assist 2 about 15mph and in pedal assist 3 about 18-20mph.
I am 65 years old, 5'5" 110lbs and this has helped alleviate most of the sciatica pain in my leg, and knee pain.
Although I have had to learn to not put so much of my weight on the handles and to relax my hands more so as not to aggravate the carpel tunnel syndrome. I think I was a little uncomfortable at first with how much quicker and faster this bike goes than my old bike. But now I am at ease with it and wonder how I ever went without it before.
The assembly was easy enough although it would have been easier if I had someone to help me, but I managed it alone and I am so glad that the most difficult part of the bike was preassembled and it runs smooth.
GOOD URTOPIA, I hope it lasts a few years, I really like it.
I bought two of these from local shop and rode them to the beach all the time. I am enjoying using the pedal assist. I got the back rack, and is very sturdy. It has a great horn, and front and rear lights that are bright in a dark environment. The battery is easy to remove and recharge. Everyone who rides these at my beach place loves them!
2nd time purchasing, 1st time I bought one the price was 2199 dollars now it was $1999 dollars. Still a good deal but as many reviewers have pointed out, there are those little issues, bent parts, brakes aren't easy to adjust, and improperly put together. This time I took it parts out of the box and took them to a bike shop California eBikes to assemble professionally. Overall, it's an awesome frame and bike to build up over time. Great road bike!
After test ride in Bike Attack Playa Vista. Came on time when shipped and it is a very light bike, Very easy to put together. This is my wife’s first bike, and she hasn’t ridden one in over 40 years. It took her 2 days to master the balance and peddle, however, she has been biking with this bike for 2 weeks now and gaining confidence. The braking is smooth, shift from gear to gear up or down does not take much effort.
One of the best birthday gifts she could imagine because she and her siblings fought over 1 bike when they were little. Now, she has her own. I recommend this bike!
I am happy with my bike! I have ordered many things before, but I have never experienced anything so positive, test ride the bike, starting with the order, shipping, packaging, sales processing, and service.
Thank you very much for the exemplary service.
After test ride in Aztec Cycles, I bought one. The bike arrived safe and securely packaged! It was a breeze to make the final assembly of the handlebar, seat, front wheel, and pedals. The rear brake rubbed a bit and needed a small adjustment, pretty straight forward.
The bike is well built, very sturdy, and everything functions quite smoothly. A very good looking bike, sleek with a great color scheme.
It is quite fun to ride; it is smooth and efficient, and it moves out almost effortlessly. It is great for me because I ride for fun. The seat isn’t the most comfortable, but not enough to make it an unpleasant experience.
I look forward to the many fun years this bike will bring!
My family has recently shown an interest in bicycling, and I was the last one to actually need a bicycle to join in on the fun. I was looking for something economical but with nice features. I went ahead to the test ride store in NY and ordered this bike, regardless.
It arrived well packaged, and the box was undamaged. The setup went pretty smoothly. A great bike to have for road biking. It’s sturdy, and I like the value of the money I spend.
I am now into my third year on urtopia ebike, As a volunteer bike patrolman for the City of Lakewood Parks Department, I have put over 10,000 miles on the bike with very few problems. I had Jason do the install, And he did a beautiful job. I watched several. YouTube videos on battery maintenance, and I hope to get another year out of this one. I highly recommend electric bike urtopia to everyone I meet.
Went there spontaneously today...
What can I say...I think everything has already been written.
Super friendly, extensive advice. Time and opportunity for an extensive test drive of different variants in Friedrichshain without time pressure.
The consultant knows how to give good advice...the exact opposite of the so-called service desert in the US.
If I hadn't already ordered, I would order again immediately.
Weight only 15 kg Full Carbon Fiber
Weight only 15 kg Try the advantage
of a lightweight e-bike The riding experience
will not let you down