Refurbished Chord

I bought the Joy as a retirement gift to myself, and I couldn’t have chosen better. Every morning I take it to the local farmer’s market, and it’s perfect for weaving through town and carrying my small shopping bags. The light frame makes it easy to park and maneuver, and it doesn’t feel overwhelming at all. What surprised me most is how stable it feels, even with a little cargo. I’ve had so many neighbors ask about it, and I always tell them it’s the perfect companion for someone who wants practicality with a touch of fun.

I honestly thought my biking days were over. After a shoulder surgery and years of not riding, I was hesitant to even try an e-bike. But the Joy changed that for me. It’s light enough that I don’t feel intimidated getting it out of the garage, and once I’m on it, the ride feels smooth and balanced. I don’t need to lean forward, and I can take it slow on quiet neighborhood streets without any discomfort. For me, this bike has been more than just transportation—it’s given me back a hobby I thought I had lost.

The Fusion Pro is pure fun. I don’t use it just for commuting but also for weekend rides with friends. The acceleration feels smooth, and people always ask about the sleek frame design.

I’m 72 years old and thought I was done with biking because of the weight of my old e-bike. The Urtopia Carbon 1 Step Thru gave me my freedom back. It’s light, easy to get on, and I actually look forward to riding again.

Amazing customer service on the order side of things. I split my purchase up into two different orders, but that made it so the second order didn't receive the discount. A quick email to their support team fixed it up. Also, I missed an opportunity to get a few extra accessories in a sale by a few days, but they graciously sent those items to me.

But even more importantly, my family loves their new bikes. We've been riding almost every day now!