I didn’t expect much from a smaller ebike, but the Fold 1 really blew me away. The torque sensor gives an incredibly smooth and responsive ride, much better than I anticipated. It’s also super convenient to fold and pop into the trunk, making it perfect for weekend rides. Lightweight and easy to handle, it’s been a game-changer for my parents too — way more practical than the bulky fat tire bikes we used to have!
I purchased the Carbon 1ST and had a fantastic experience with Urtopia’s customer service. I booked a Zoom call for help, and the support rep was incredibly patient and detailed in walking me through everything. They explained exactly how to install the new parts, which arrived just four days after the request. With their guidance, I saved a ton of time and money I would’ve spent at a bike shop. Truly top-notch support!
As someone who's never ridden an e-bike before, I wasn't sure what to expect. The Fusion GT changed that quickly. I’m in my late 70s, and I was looking for a bike that could help me stay active without overexerting myself. What surprised me most was how natural it felt, the assist kicks in just enough to take the edge off hills and longer distances. I did try the Turbo mode once, but for my regular rides, the first two levels are more than enough.
Overall, It’s smooth, quiet, and I feel very secure while riding. Definitely a confidence booster.
I’ve owned a few foldable bikes over the years, but the Fold 1 stands out for one reason: it feels like a real folding e-bike. It folds down in seconds, fits easily in the back of my hatchback, and is light enough to carry up a flight of stairs without breaking a sweat. The motor is responsive and smooth. Nice bike in words.
Got the Carbon 1 ST in blue that is matte finish and looks great. At 75 I needed a lightweight that was NOT a cruiser but did allow upright riding and it all works. My previous bike was a hybrid but still had me leaning forward and raising my head which caused post-ride neck and back pain. This bike lets me ride in comfort. I added a Suntour NCX Suspension Seat and bar-end mirror and a Quadlock iphone mount so I can watch my workout data (I am an engineer, after all) as I ride in addition to the b/w bike display. I am pursuing a suspension front fork that Urtopia support announced as well. One option that is evidently on the way is pedal assist tuning that can let me adjust the response of each assist level. As delivered, assist level 1 is a bit too strong for me when I want more exercise and I will be able to change that. Tuning is an option on all other models right now but taking longer for this one. So, in summary: really light weight, sufficient power (especially Turbo mode) upright comfortable riding position, good app, onboard bike bell, suspension fork option, tunable assist levels, torque sensor.
Love the Carbon 1 Pro! Such a great e-bike. Liked it so much that I got a second one. My wife and I are really enjoying our rides together
I got my first Carbon 1 ST in black right when it was first released. After a couple of weeks of waiting (which, I’ll admit, made me a little impatient), it finally arrived! I wasted no time putting it together over the weekend and took it out for a test ride with my wife.
From the very first ride, I could tell it was worth the wait. Super smooth, comfortable, and just a joy to ride. The only “problem” was that my wife loved it so much that I had to let her keep it! So, just ordered another one, this time in blue. Now I’m back to waiting another week for delivery, but honestly, I’m just excited to get back out there riding.
And thanks to the customer support team as well! I had a ton of questions before purchasing, and they were incredibly patient and helpful throughout the process. Can’t wait for my new bike to arrive!
Just received my Carbon 1ST and it looks great. Looking forward to taking it out for a ride as soon as the weather warms up.
Carbon 1 ST assembled. Kinekt seatpost added. Now we need a little snow to melt!
Just received my Carbon 1ST and the assembly was pretty easy, only took about 30 minutes. I couldn’t wait to take it for a ride, and the experience was amazing. Already planning a ride with my friends next week!
Just received my new Carbon Step Thru and I couldn’t be happier! I absolutely love the curved handlebars, they’re so comfortable and bring the handles closer to the body, making the ride much smoother. It’s perfect for women, offering both style and comfort. Highly recommend!
I’m impressed with Urtopia’s customer service. They were patient and helpful in addressing all my questions and assisting me with my order. I appreciate the attention to detail and the smooth handling of my issues. A reliable brand for sure!
I’m really pleased with the Carbon 1 Pro. The carbon fiber design makes it light yet durable, and the ride is smooth and comfortable. The bike performs well with good speed and control. Overall, a great experience!
I’ve been really impressed with Urtopia customer service, they were extremely helpful with all my questions. The Fold 1 is perfect for my lifestyle: it's compact and versatile, making it easy to handle and store. The riding experience is great, and now that spring is here, I'm excited to get out and ride even more. Highly recommended!
I purchased my Carbon 1 Pro a few months ago and have been very pleased with its performance. The bike is lightweight and delivers a smooth, quiet ride. I'm impressed with Urtopia's thoughtful design and reliability, it has definitely met my expectations. I would recommend it to anyone looking for a practical, enjoyable e-bike.
Weekend trip of 120 miles around Lake Okeechobee with my two panniers very easy to use and set up just to write them out of compartments definitely worth the price
As a returning Urtopia customer, I couldn’t be happier with their bikes! I started with the Chord X, which I loved so much that I later bought the Carbon Pro for myself and passed the Chord X to my wife. Both bikes are lightweight, perfect for exercise, and an absolute joy to ride.
Also their customer service has always been incredibly friendly and helpful, making the whole experience even better. Urtopia continues to impress me, and I highly recommend their bikes to anyone looking for a great ride!
I absolutely love my Christmas gift, the Carbon 1 Pro! I've already taken it on several rides to different places, and the experience has been nothing short of amazing. The ride is incredibly smooth, and the performance is top-notch. It’s not just a bike, it's a whole new way to enjoy cycling. Highly recommend it to anyone looking for an exceptional ebike experience!
I did alot of research before buying my eBike. I needed something light weight and portable/foldable so that I could throw it in the back of my mid-size SUV and take with me. I'm a big guy, so I need a powerful motor. I thought I would need a throttle, but in reality, throttles make you lazy, and you tend to pedal less. This bike does not have a throttle, but it has a torque sensor, and it almost reads your mind: as you pedal faster, it gives you more electric power. Truly a thrill to ride, unless you want a more "scooter" experience. The fit and finishes are all high quality, though my unit has a tiny flaked off edge of yellow on the carbon fiber frame where it folds. I think this will be easily masked with some automotive touch up paint. The cables are for the most part hidden in the carbon frame. The fold up sequence is simple and intuitive and fast. Two magnets on the front and back wheels help keep the bike folded, as the hinge only locks in the riding position, not the folded position. The integrated front and back lights are well done, but when you add a back cargo rack and basket, the red light on the back of the frame is obscured. Urtopia: on the next version, add a red light on the back of the upper seat post, for better visibility. The ride is stiff (no shocks) but extremely agile with the 18" wheels: turns on a dime. The seatpost has cm markings so you can remember where your sweet spot is, but in the next version, I would add those markings to the front of the seat post where they would be more visible than current position in the back of the seat post. What else should they offer? A cell phone holder for the front handlebar would be nice. Also, attachment points for a water bottle cage, perhaps on the handlebar upright? All in all, I love my new Urtopia Carbon Fold 1. It looks sharp, though I would only get the yellow version, as it aids visibility on the road, and it has a real sports car look to it. Anything else for version 2.0? Perhaps a way to adjust the front handlebar height??? Integrated shock absorber in the seat post to soften the ride??? Perhaps I am being hypercritical, but the bottom line is that I LOVE my new "Fold". I live in an apartment building in FL (no hills here) but I don't keep the bike locked in the parking garage, rather, it comes up to the apartment where I proudly display it as a work of art. Love it!
I bought the Fold 1 on Black Friday and was initially worried about the long delivery times, but to my surprise it arrived in just 3 days! The bike came largely pre-assembled out of the box, and setting it up was incredibly easy. Just attach the seat which is also a battery, and connect the wires.
Even though the weather is still pretty cold, I couldn't resist taking it for a spin around Ontario. I've already ridden it for dozens of miles and am absolutely amazed by the experience. Highly recommended!
This bike is great! I wasn’t sure exactly what to expect but it exceeded all my expectations! Awesome bike to have❤️
Went to Sequoia National Park with my Carbon 1 Pro, really enjoyed the ride.
Great bike, love the compact design and the simple folding mechanism. Easy fold, easy go. Also the range of the battery is beyond my expectations, would assume it would go no further than 20 miles lol, but actually got 29 miles when I still have 2 bars left
