Ride up to the
Cheyenne Mountain Zoo today with
Buffalo Lodge Bicycle Resort cycling group. 21 miles, 1800' elev gain, battery dropped from 100% to 78%.
Carbon 1 Pro at the St Pete Pier.
Apple AirTag attached to front spoke for backup location security!
I emailed Urtopia because I placed an online order and only received 2 accessories of my 4 items. It had only been 7 days, so didn’t know if it was just a shipping delay or if they forgot my item altogether. I thought I would just shoot an email and ask. Riko responded the same day and provided me with all the tracking numbers.. great response time!
Highly recommend the bike, I'm 5'5 ft and due to physical limitations, I haven't ridden a bike for years. Now, I ride every day! My husband is more athletic than me but I am able to keep up with him.
The pedal assist allows us to get a nice workout at our own ability level!
They function well on roads, gravel, and dirt.
I lost my keys and Ding was very responsive and helpful.
I ordered the Chord and received it in 6 days. It’s my first Ebike and I love it! We went 17 miles. It’s a beautiful bike. Can’t wait to go riding again. Customer service was really awesome helping me with this order.
This year, I opted to ride an electric bike. This bicycle was ideal for the journey. Easy to assemble and functioned flawlessly on the trip.
I'm not a very experienced rider, but my Chord bike made this year's journey the most fun in the last six years.
Thanks, Urtopia!
Urtopia e-bikes is a vibrant company. Owen, their CEO, is a pretty cool person. He cares about his clients and his employees, and he strives to create innovative, dependable, and visually appealing electric bicycles.
Every machine might have problems, as I know as a mechanic, but Urtopia goes above and beyond to assist their customers both pre-sale and aftersale.
I have a Carbon 1s and love it. My bike has more than 1900 miles on it and is still in terrific condition. I'm planning to buy the Carbon 1Pro small size for my wife. Recommended bike!
I purchased a bike from Urtopia online, but the battery didn’t work and I also needed a replacement. I emailed their customer service and got the new battery after a week. I am very happy with the service they provide.
Thank you so much to Ding and everyone else at Urtopia who helped me out!
I just wanted to give a shoutout to this eBike company because I'm absolutely loving my ebike from them! It's made my outdoor rides pretty impressive and it's got a super comfy ride. Overall, it's been a great addition to my adventures!
The bike is a pretty good I’ve only had for 2 weeks but it’s very convenient, it makes riding a bike enjoyable!.
I purchased this bike as a birthday gift for our son and he couldn't be happier!
I am happy with this bike, I got my E-bike in a short time, less than I expected.
I feared that I would have problems assembling it, but the instructions in the user's manual were helpful; the bike was ready after two hours.
I was hesitant to purchase this bike at first but I am glad I did it. It came in excellent condition.
I am so excited and was able to spin it for about 15 miles and it rides comfortably.
I never regret pulling the trigger!
This bike was delivered very well packaged, all parts were packed to avoid damage during shipment and therefore there were no scratches or damage to any of the parts.
The bike was easy to assemble, I used the online video that showed step-by-step assembly.
The bike is well made, I have only ridden it on three occasions and everything works just as I had expected.
The pedal assist assist works great though I haven't had it long enough to give a complete review but so far am very pleased with my purchase.
I have been using this bike for months and the rumors of bad customer service for all e-bike companies might be true for most. But I have found Urtopia to be excellent they are helpful, and understanding. I had questions and my problem was solved fast and clear. They take the time to go through the whole process, making sure your issue is resolved.
First of all I received my ebike on time. I opened it and everything was secure as originally packed. Not a scratch on anything.
It took me like 40 minutes to finish the assembly. I wanted this as a back up mode of transportation. It is very sturdy and weighs around 37-38 lbs.
The product was received in perfect condition. Not too bad to set up, just follow the instructions.
It runs as expected and charging is not an issue. You can control the battery usage and the bike looks very sporty and very presentable.
This is a well made E-bike! Very fun to ride with decent power and good battery life.
Urtopia stands behind its bikes and the customer service I received is top notch!
The product arrived very well boxed, all tools necessary to assemble were included.
These bikes are so worth the money, we have rode 120 miles and are good.
Just received our Chord and Carbon 1 Pro this week. Installation videos are (mostly) accurate. It would be REALLY great if Urtopia would provide the nifty little 'rear-wheel' holder seen in all the videos.
The cardboard box is not sufficient. By the time I started work on my fourth bike (we have 2 Carbon 1s as well), I knew to start at the back instead of the front... get the kickstand on, etc. Worked great that way.
I LOVE the fit and finish the look of both these new models. The only thing I don't like is the look of the new fenders and their supports (also the hardest part of the assembly IMO).
While not a big fan of the Carbon 1 fenders either... at least these will not flop around! 👍
Now if the weather would just improve so we can hit the road!
Just received the Carbon 1s Pro. Assembled in 40 minutes. It’s gorgeous and performed perfectly on its maiden voyage of 12 miles.
I ordered early so received a cream this week!
Only got to take it on a short test ride before the big snow storm. I really like it.
So good. 45 minutes to assemble. 10 minutes to set up. And what a dream to ride. I think I made the right choice for me!
I received the my Carbon 1 Pro and everything was perfectly fine.
This is a well made E-bike! Very fun to ride with decent power and good battery life.
Urtopia stands behind their bikes and the customer service I received is top notch! I’ll be buying a second bike very shortly!
