Refurbished Carbon 1/1s
$1,799.00
Refurbished Carbon 1/1s
$1,799.00
  • Used, Refurbish or Showroom Bike
  • Small to none damage
  • 2 year Warranty
  • Not returnable (*see FAQ)
Model -
Carbon 1s 350W Shimano 7-Speed
Carbon 1 250W Carbon Belt
Size -
S
M
L
Style -
Accessories
Rear Rack - Carbon 1/1s
$99.00
Rear Rack - Carbon 1/1s
Water Bottle Cage - Carbon 1/1s
$39.00
Water Bottle Cage - Carbon 1/1s
Urtopia Pannier Bag
$99.00
Urtopia Pannier Bag
ABUS Bordo 5700
$89.00
ABUS Bordo 5700
Smart Helmet
$159.00
Smart Helmet
Urtopia Portable Air Pump
$99.00
Urtopia Portable Air Pump
Water Bottle Cage
$39.00
Water Bottle Cage
powster Phantom ZEISS Lens Cycling Glasses
$149.00
powster Phantom ZEISS Lens Cycling Glasses
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0% APR24 months, $74.95/month
Free shipping within 5 days
Size & Fit >
Technical Specifications >
Feel the New Shape of Freedom
33 lbs Net Weight
60+ miles per charge
4 levels pedal assist
2.5 hrs Full Charge
Full Carbon Fiber
Magnetic Torque Sensor
Portable Samsung Battery
TEKTRO Hydraulic Disc Brakes
Brushless Hub Motor
Integrated lighting system
Effortless to Carry
Full Carbon (Only 33lbs)
Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.
A bike you never lose

Aided by a constant 4G connection, GPS tracking keeps you informed of the e-bike’s position, even in the worst scenario of theft, for as long as 30 days.

We have helped users all over the world to retreat their beloved bike.
Navigation without Cellphone

Bright screen shows navigation clearly under daylight, no more ugly phone holder.

Let you explore the unknown safe and free.
Integrated with
Apple Watch and Strava
Urtopia E-Bike allow syncing Apple Watch for Heart Rate Monitoring on Smartbar in real time. Urtopia App also break data barriers, sync with Apple Health, and share to Strava in just one click!
Watch Video
“It’s incredibly fun to ride”
“One of the smartest ebike”
“Lightweight carbon fiber road e-bike with affordably-price”
“One of the lightest ebike”
“The AI-powered co-pilot adds a new level of intelligence and interactivity”
“Does phone tech better than some phones”
Test ride spots near you
Experience the bike in real
Book a Free Test Ride
Local care all the time
100+ service partners
24hrs service response, App build-in portal
Spare parts available locally, ships in 3 days.
10+ technical experts, 99% satisfaction rate.
Learn more

Smartest E-Bike Ever

Anti-Glare LED
Gamepad Controls
Quiet Motor
Smart App
Removable Battery
Modular Rear Light
20 Lux Headlight
Gearing
Torque Sensor
Size Guide
aaa Small
(mm)
Medium
(mm)
Large
(mm)
Recomm. rider height 5’3’’~5’9’’ 5’7’’~6’1’’ 5’11’’~6’5’’
A. Standover height 760 800 840
B. Adjustable seat range 50 60 60
C. Handlebar grips height 1000 1010 1020
D. Seat tube length 420 460 500
E. Wheelbase 1060 1080 1120
F. Overall length 1790 1810 1850
G. Wheel diameter 690 690 690
H. Top tube length (effective) 550 580 610
I. Head tube length 160 170 180
J. Headset height 100 100 100
Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

Connect Service with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Carbon 1: 36 V 250 W (rated), 35 N⋅m

Carbon 1s: 36 V 350 W (rated), 45 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

Carbon 1: 20mph
Carbon 1s: 25mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge, certified to UL-2271

General

Weight

Carbon 1: 33 lbs.

Carbon ls: 35 lbs.

Payload Capacity

Max. 240 lbs.

Sizes 

Small, Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Gearing

Carbon 1: Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)

Carbon 1s: Shimano 7-Speed Rear Drivetrain

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

Connect Service with 4G, Bluetooth & WiFi

IoT sensors

accelerometer, gyroscope & torque

App

iOS & Android

Power

Motor

Carbon 1: 36 V 250 W (rated), 35 N⋅m

Carbon 1s: 36 V 350 W (rated), 45 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

Carbon 1s: 25mph
Carbon 1: 20mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

Carbon 1: 33 lbs.

Carbon ls: 35 lbs.

Payload Capacity

Max. 240 lbs.

Sizes 

Small, Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Gearing

Carbon 1: Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)

Carbon 1s: Shimano 7-Speed Rear Drivetrain

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

90% assembly
Delight in the convenience of our 90% pre-assembled e-bike package, making assembly a breeze!
FAQ
In the Spotlight
Tracy McGrady
NBA Hall of Famer
“Urtopia makes me fall in love with riding, and I’m sure you will too.”
Ben Baller
Best Jewelers in the World
“Aside from carbon fiber and the look, the powerful Turbo mode and the smart features with comprehensive connectedness is also incredible, it’s got everything, it’s well-built…hit the beach with it”
Smash Mouth
Choice Award for Favorite Band
“It is environmental correct, it boost your range, it opens up a whole new world for me.”
Franz Loeschke
5x German champion triathlete
“Far from the steretype of traditional e-bikes, Urtopia has beautiful bodywork, just as cool as my triathlon bike.”
Max Lemke
2021 Canoeing Olympic Champion
“What sets a world champion apart is the mindset for balance and control. Urtopia has been produced with that in mind.”
Alessandro Barbero
BMX rider,3x Italian champion
“Urtopia Smartbar is fascinating! I'am amazed by how enjoyable it is.”
<
>
Users Like You, Worldwide
Karina Schwirtlich “it is much easier to use :) Going uphill is so much easier, I could even read a book while doing this.”
Rex Peters “I got 4 other brands and I still learning the Urtopia but so far my favorite e-bike . Look how far technology has come so fast . Happy and safe riding.”
v.wrightfitness “The smoothest riding e-bike I have tried! Thank you.”
Chris “Outstanding performance. I love this bike.”
Rino Folisi “Finally Endlich vereint.”

Customer Reviews

Based on 581 reviews
89%
(516)
10%
(59)
1%
(5)
0%
(0)
0%
(1)
J
Jorge
Nice bike I am happy with this purchase!

This bike was delivered very well packaged, all parts were packed to avoid damage during shipment and therefore there were no scratches or damage to any of the parts.
The bike was easy to assemble, I used the online video that showed step-by-step assembly.
The bike is well made, I have only ridden it on three occasions and everything works just as I had expected.
The pedal assist assist works great though I haven't had it long enough to give a complete review but so far am very pleased with my purchase.

R
Rey
Great bike and exceptional customer service!

I have been using this bike for months and the rumors of bad customer service for all e-bike companies might be true for most. But I have found Urtopia to be excellent they are helpful, and understanding. I had questions and my problem was solved fast and clear. They take the time to go through the whole process, making sure your issue is resolved.

H
Harry
Perfect commuting bike

First of all I received my ebike on time. I opened it and everything was secure as originally packed. Not a scratch on anything.
It took me like 40 minutes to finish the assembly. I wanted this as a back up mode of transportation. It is very sturdy and weighs around 37-38 lbs.

K
Kennedy
Most impressive bikes on the market!

The product was received in perfect condition. Not too bad to set up, just follow the instructions.
It runs as expected and charging is not an issue. You can control the battery usage and the bike looks very sporty and very presentable.

B
Bryan
Fantastic bike❤️❤️❤️❤️

This is a well made E-bike! Very fun to ride with decent power and good battery life.
Urtopia stands behind its bikes and the customer service I received is top notch!

FAQ

Tutorials

CARE

Refurbished Carbon 1/1s
$1,799.00 $2,799.00 or as low as $74.95/Month
Order Now
Order Now
$1,799.00 $2,799.00 or as low as $74.95/Month

Size & Fit

A. Standover height

760 mm

B. Adjustable seat range

50 mm

C. Handlebar grips height

1000 mm

D. Seat tube length

420 mm

E. Wheelbase

1060 mm

F. Overall length

1790 mm

G. Wheel diameter

690 mm

H. Top tube length (effective)

550 mm

I. Head tube length

160 mm

J. Headset height

100 mm

Technical Specifications

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

Connect Service with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Carbon 1: 36V 250W(rated), 35 N.m
Carbon 1s: 36V 350W(rated), 45 N.m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo

Top speed (assisted)

Carbon 1: 20mph
Carbon 1s: 25mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge, certified to UL-2271

General

Weight

Carbon 1:  33 lbs
Carbon 1s:   35 lbs

Payload Capacity

Max. 240 lbs.

Size

Small, Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Gearing

Carbon 1: Gates Carbon Drive™ CDN™ belt(up to 19,000 miles)

Carbon 1s: Shimano 7-Speed Rear Drivetrain

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

Urtopia Caring

Customer-Centric

2-Year Warranty

All Urtopia bikes are covered under our 2-year Limited Warranty for the owner against all manufacturing defects.

Easy to Claim Process

Contact care@newurtopia.com for warranty claims

14-Day Free Return

Free return of unused products within 14 days of delivery.

Favorable Shipping Fees

Free shipping for defective-on-arrivals, and lower fees for returns/replacements.

Authorised Service Providers

We have over 60 authorized repair shops across major cities in USA to provide reliable after-sales service for our e-bikes. Our repair partners are experts in their field and have been carefully selected and trained to provide you with quality products and services. Simply visit one of our authorized repair shops for repairs or maintenance. We’re committed to ensuring that you have a positive experience with our e-bikes.

Find stores

Urtopia Care

Tutorials & FAQs

Our comprehensive online resources include detailed instruction, troubleshooting videos with step-by-step teaching, and FAQ to address your concerns.

Help with my bike

Something not right with your bike? We’ll guide you step by step to resolve the issue.

Talk to Us

Our expert service representatives can effectively identify and solve uncommon issues to ensure your satisfaction.

Video Calls

Connect with our friendly technical team in real-time via Zoom for patient, expert guidance on any issue.

Support info

FAQs

Urtopia Carbon 1 FAQs
Why Choose Urtopia?
At Urtopia, we are passionate about creating the ultimate riding experience for our customers. Our focus on technology and design sets us apart from other brands, and we pride ourselves on providing exceptional customer service and support.

Our products are unique and innovative, featuring materials like carbon fiber and manufacturing processes like liquid forging that give our bikes a high-tech, futuristic look. When you ride an Urtopia ebike, you’ll be the coolest one in the street.

But we’re not just about looks - our bikes are the smartest ebikes on the market, thanks to our cutting-edge algorithms and control technology. Our bikes are equipped with GPS, torque, speed, gyroscope, etc. All of these sensors work together and under our intelligent algorithms to provide a seamless and intelligent riding experience, with features like theft prevention, bike finding, and user community, as well as smart online repair and maintenance services.

We believe in providing exceptional customer service and support. Our internal aftersales service team includes English and German-speaking customer service representatives and technical support personnel. We strive to respond to user requests within 24 hours, diagnose and develop solutions to problems, and provide personalized and attentive support to our customers.

In the United States and Germany, we work with partners to build aftersales centers, manage spare parts, and provide in-store repairs and maintenance services in over 20 stores in the US and over 30 stores in Germany. Our goal is to provide our customers with the best possible riding experience and to be there for them every step of the way. Choose Urtopia and join us on the ride of a lifetime!
What are the height and weight limits for riders in Carbon 1?
Our full carbon ebike is designed for cyclists with a height range from 170cm - 195cm, the maximal weight bearing is 110kg.
What does ‘Full Carbon Fiber’ mean?
The frame, fork, seatpost and handlebar are all made of carbon fiber, making the Urtopia a super lightweight 15 kg e-bike. An average girl can carry it upstairs without much effort! You can easily put Urtopia in your bike rack on your car and carry to any places by yourself.
What accessories are included in the bike box?
It included the Front wheel, 90% assemble bike frame, seatpost & saddle, charger, removable battery, pedals, Frame bag also double as the tools and spare parts bag, battery key.

In the frame bag it contains every thing you need to assemble the bike: #4 Allen key, Front wheel quick release device, 15 mm wrench and some spare parts.
How do I assemble it when I receive it? How long does it take?
How long does it take to charge the battery? How many miles will it last?
2.5 hours. Based on lab testing, our ebikes are capable of lasting up to 100km in perfect conditions on a single charge. Actual results will vary depending on weight, weather, terrain, mode, riding habits and battery care.
How does our aftersales service work?
At Urtopia, we believe that providing excellent customer service is essential. That’s why we have developed a simple and effective workflow through our CARE program that can help you in many ways.

Using CARE is straightforward and easy. You can submit your requests through any channel, such as email, live chat, or filling out a form on our website. Our experts will contact you within 24 hours and provide you with a range of support and services, through various channels, including email, live chat, phone, and video call. If you need hands-on support, we can guide you to the nearest authorized repair shop for assistance.

To ensure that you stay informed throughout the process, we have an after-sales service tracking system that allows you to check the progress and expected completion time of your case at any time.

We understand that encountering issues with your bike can be frustrating and can disrupt your daily routine. Our CARE program is designed to make your experience with Urtopia as seamless and stress-free as possible. We are committed to providing excellent customer service and support, and we genuinely care about your satisfaction.

In summary, the CARE program is a simple and effective workflow that can help you get the support and services you need quickly and efficiently. We are here to provide you with comprehensive, aware, responsive, and effective (C.A.R.E.) support and ensure that you have a positive experience with Urtopia.

Customer Reviews

Based on 581 reviews
89%
(516)
10%
(59)
1%
(5)
0%
(0)
0%
(1)
J
Jorge
Nice bike I am happy with this purchase!

This bike was delivered very well packaged, all parts were packed to avoid damage during shipment and therefore there were no scratches or damage to any of the parts.
The bike was easy to assemble, I used the online video that showed step-by-step assembly.
The bike is well made, I have only ridden it on three occasions and everything works just as I had expected.
The pedal assist assist works great though I haven't had it long enough to give a complete review but so far am very pleased with my purchase.

R
Rey
Great bike and exceptional customer service!

I have been using this bike for months and the rumors of bad customer service for all e-bike companies might be true for most. But I have found Urtopia to be excellent they are helpful, and understanding. I had questions and my problem was solved fast and clear. They take the time to go through the whole process, making sure your issue is resolved.

H
Harry
Perfect commuting bike

First of all I received my ebike on time. I opened it and everything was secure as originally packed. Not a scratch on anything.
It took me like 40 minutes to finish the assembly. I wanted this as a back up mode of transportation. It is very sturdy and weighs around 37-38 lbs.

K
Kennedy
Most impressive bikes on the market!

The product was received in perfect condition. Not too bad to set up, just follow the instructions.
It runs as expected and charging is not an issue. You can control the battery usage and the bike looks very sporty and very presentable.

B
Bryan
Fantastic bike❤️❤️❤️❤️

This is a well made E-bike! Very fun to ride with decent power and good battery life.
Urtopia stands behind its bikes and the customer service I received is top notch!