Torque 
Modes X 
Adaptive 
Range 
Phone App
Anti-theft 
Finger-print unlock and GPS anti-theft provide unparalleled security for a carefree ride
Daylight-bright screen and built-in navigation show routes clearly in all weather conditions. Put your cell
phone in your pocket and never worry about accidental drop or battery drain.
Smartbar plays your music like a musicbox. Let your rhythm resonate with Chord
Smart App tracks your journey and health. Get on the bike and share your thrilling moments with your friends
and family.
What great customer service. I love the Carbon 1 Step Through and each time I email support I get a helpful reply within a few hours. It makes me realize I not only got a great bike but also a good company.
So far so good!
I bought the folding bike and decided to return it for the Fusion Pro simply because my commute to work is too far and I wanted to fill more comfortable with a cruiser frame!!
I loved the folding bike and Ding from Urtopia has been nothing but amazing with helping me through the return and the new bike purchase. We got on a couple Zoom calls and he took the time to guide me all along!
I truly ppreciated that! So yes, so far great customer service!!
As soon as I get the new Fusion Pro I will get back with a full review on the product and my experience.
Thank you Ding for al your precious help!
I have been so impressed with everything from the design, packaging, ease of assembly and especially the use of the bike. Wow - what an awesome product. I did have a couple of questions which were answered quickly and completely. This is a GREAT product and a pleasure to ride. Thank you.
Amazing bike, even better service! We had an issue come up, and the Urtopia team stepped in right away with clear, kind, and efficient support. They made the whole experience smooth and stress-free. The bike itself is beautifully made, rides like a dream, and has exceeded our expectations. Super impressed with both the product and the people behind it — couldn’t be happier! Thank you!!
I’ve ridden my Urtopia Carbon 1 Pro and Carbon 1S over 4,000 miles on long-distance trails across multiple states – and I can confidently say it’s the best bike I’ve ever owned. Lightweight, stylish, intelligent, and incredibly fun to ride, this e-bike truly delivers on performance and design.
From city streets to countryside highways, it’s been my daily companion, and I couldn’t be happier with the battery efficiency, GPS features, and handling. I get stopped often by curious onlookers, and I always recommend it without hesitation.
But what impressed me most recently was Urtopia’s customer service. After a minor issue caused by train travel, their team was quick to respond and supportive in helping me resolve the problem. This level of care makes a huge difference and shows they stand behind their product.
Highly recommended for serious riders and commuters alike. Thank you, Urtopia, for revolutionizing my cycling experience!
