Customer Reviews

Based on 198 reviews
87%
(173)
10%
(20)
2%
(4)
0%
(0)
1%
(1)
N
N.K.
The best bike ever made!

I test rode the demo version of the bike and was skeptical whether it’d fit me, and some of the functions weren’t even available on the test ride bike. But I still went ahead and got the bike in the Lyra color and it’s just a dream to ride! I love all the tech that’s built into this bike and just the simplicity and sleekness of the bike in general! It’s exceptional at what it does.
Also, it’s an eye candy for sure. I’ve already gotten so many compliments on the street by people who are mesmerised by the design :)
This bike is worth every penny! 🖤

A
A.M.
Great Bicycle to get back into fitness routine.

Love this bike and since we had a mild winter down here in New Orleans in February, I have been on it almost every day. Since I am retired, I now have the time to invest, especially since the temperature has been in the 70's and 80's. It does have a couple of quirks that were an irritation though. When I first got the bike last May, and put it together, before I could complete a 6 mile ride, the seat came off from the post while I was riding. I notified Urtopia and they did send me the little "pieces" that comprised The inner workings under the seat, but I had all the trouble in the world trying to put it together. Maybe I'm just not as tech savvy as some of you. Went to 4 different bike shops and they wouldn't touch it, they said it was "proprietary". I almost gave up and let the bike sit there for months before I attempted another ride. No seat, right. Finally several months later on a whim, I went to a 5th shop and showed a guy (Diego) how the little rubber pieces fit together, and he was able to figure it out and finally put the seat back on for me. So far so good. I couldn't believe there is not a stabilizing bolt running through the seat like most other bikes. Instead there are 2 clamps. Well anyway, that was January, and due to a mild winter down here, I have been riding an average of 4 times a week. Since I am of retirement age, it is getting me up and out of the house and enjoying the scenery as well as the ride Not many/any hills here, just a few overpasses, so eco mode has suited me just fine and is easy to pedal around the Lakefront and City Park. I'm not trying to win the Tour de France at my age. My other pet peeves are the handlebars can't be raised. I am 6'2'' and would prefer to ride in a more upright position. Also, the battery power seems to dissipate somewhat, if I don't ride it for a couple of days, and I have yet to be able to sync the bluetooth on my I pod touch that has all my music, to the bike. On a positive side, I love the carbon fiber body, really light weight, and the Gates belt drive and the fact that the app records my rides and statistics which I have shared with the community. I love the smartbar and the lights and turning signals. By the way, is there anyway to read the statistics (mileage, speed, etc.) on the smartbar instead of the app? Overall, I am pleased, but I had to state my concerns, and hopefully Urtopia will rectify some of them in their next edition. I'll keep riding as long as the weather permits.

HI Alfred. Thank you for your feedback and for sharing your experience with your Urtopia bike. We're glad to hear that you're enjoying your rides and that our bike is helping you stay active.

We're sorry to hear that you experienced difficulties with the seat of your bike. We take all feedback seriously and will definitely pass this on to our team to look into possible solutions. We appreciate your patience and understanding in this matter.
As we are working with more repair stores to provide help, more repair stores will be release in these two months.

Regarding the handlebars, we understand that it may not be adjustable to your preference. We'll take note of this and will consider this in our future product development.

As for the battery power, we suggest charging your bike at least once every few days to ensure that it's always ready for your next ride. We'll also look into ways to improve the battery life of our bikes in the future.

Regarding syncing the Bluetooth on your iPod touch, our team would be happy to assist you with this. Please don't hesitate to contact our customer service team for further assistance.

Lastly, to answer your question, right now the smartbar does not display the statistics (mileage, speed, etc.) as these are only available on the app. We'll take note of this feedback for possible future updates to our products.(will release new firmware version in this year.)

Thank you again for choosing Urtopia. We're happy to have you as part of our community of riders.

C
Cezary Kacianowski
riding over 300 km

Woow!!! I dont know who/what was ridin my Bike but he/she/it was riding over 300 km?! 😳😳😳😳 Well i say: Thx for the KM!!!😄😁

W
William S.
Need contact service

Received my bike today. Looks great, super light, arrived charged and topped off quickly but having some issues setting up - verification codes didn’t arrive to yahoo, had to use gmail. Need contact service.

We are so glad you love your new bike! We apologize that you had difficulties setting up your bike. Our team is here to help guide you through the set-up process and make sure everything runs smoothly. Please don't hesitate to reach out to us with any questions or concerns. We want you to be 100% satisfied with your purchase!

m
m.j.
Trying the limits

Trying the limits. Today on flat roads 70kms with 10% battery left. Wish you could pause a route but keep it connected even when you stop for a beer and lunch. 16km in separate trip.

Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
Urtopia Carbon 1/1s
“Best Electric Bike for 2022”

Urtopia Carbon 1/1s

Urtopia Carbon 1/1s 

newyear
$2,799.00
$2,799.00
Price goes up in:
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urtopia

$600 OFF on Carbon 1s

Early-Bird Code: SPEED600

Ultra Light
Only 33lbs
Bluetooth Music
200% Fun
Full Carbon
50% lighter
Long Range
Up to 60 miles
Adaptive
Torque Sensor
Anti-Theft
GPS Tracking
urtopia

Returning thanks with

$600 coupon: SPEED600

on Carbon 1s

 Bold City-chic Style
 Luxury Carbon Fiber
 Completely Owned Design

Gears you need
urtopia_new
$99.00
Fenders
$29.00
Kickstand
$99.00
Micro Fender
$39.00
Water Bottle Cage
$59.00
Extra-Comfort Saddle
$449.00
Battery
urtopia_new
$109.00
ABUS Bordo 6000/120
$29.00
One-Year eSIM Service
urtopia_new
$99.00
Rear Rack
Total: $0.00
Your order quantity has reached our stock limit

Checkout with Code: SPEED600

Get $600 OFF Thank You Month Discount for y’all.

Ships within 3 business days from L.A. warehouse.
Current e-bike orders:
US version only delivers to Contiguous US.
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*Terms and conditions apply
$2,799.00$2,799.00
or as low as $123/month

Accessories

Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord
Front rack - Chord

Front rack - Chord

$59.00
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights
ARES Lights

ARES Lights

$129.00

Feel the New Shape of Freedom

33lbs

Net Weight

60+miles

per charge

4levels

pedal assist

2.5hrs

Full Charge

Full
Carbon Fiber

Magnetic
Torque Sensor

Portable
Samsung Battery

TEKTRO Hydraulic
Disc Brakes

Brushless
Hub Motor

Integrated
lighting system

Carbon 1s

Next-level adventures with gears

Up to 25mph
350W 45Nm motor
 Assist levels x Gears: 4 x 7
Increased ride range
Wider terrain capabilities

Carbon 1s offers the options of pushing a harder gear to get more workout or speed; or riding an easy gear with less stress on the legs. The 350W motor with gears makes your ride speedier and easier to travel up the hills. 

Carbon 1

Urban thrills obtained with elegance

Gates carbon belt drive
Cleaner, quieter and smoother
Relative maintenance free
 Last forever (rated 19,000miles )

Carbon1 is great for commuters because you’ll never get a grease mark on your nice slacks. If you enjoy quiet rides in the morning while enjoying nature and the birds’ singing, you may want to opt for a belt drive.

In the Spotlight
Tracy McGrady
NBA Hall of Famer
“Urtopia makes me fall in love with riding, and I’m sure you will too.”
Ben Baller
Best Jewelers in the World
“Aside from carbon fiber and the look, the powerful Turbo mode and the smart features with comprehensive connectedness is also incredible, it’s got everything, it’s well-built…hit the beach with it”
Smash Mouth
Choice Award for Favorite Band
“It is environmental correct, it boost your range, it opens up a whole new world for me.”
Franz Loeschke
5x German champion triathlete
“Far from the steretype of traditional e-bikes, Urtopia has beautiful bodywork, just as cool as my triathlon bike.”
Max Lemke
2021 Canoeing Olympic Champion
“What sets a world champion apart is the mindset for balance and control. Urtopia has been produced with that in mind.”
Alessandro Barbero
BMX rider,3x Italian champion
“Urtopia Smartbar is fascinating! I'am amazed by how enjoyable it is.”
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Media Buzz

Media Buzz

Your Satisfaction, Our Priority

Buy Direct, Pay Less

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Test Rides Available

Make an Informed Decision with a Test Ride

Award-Winning Design

Mathis Heller

Urtopia’s Concept Designer

Formerly a designer for BMW and Siemens, and inspired by the Möbius strip, Mr. Heller built a stunning frame shape that symbolizes sustainability and interconnectedness.

50% Lighter Than Average E-Bikes

Effortless to Carry

Full Carbon (Only 33 lbs)

Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.

Effortless to Carry

Full Carbon (Only 33 lbs)

Literally, an e-bike single-handedly manageable. Just a fraction of the weight compared to peer e-bikes, thanks to a full carbon body of frame, handlebar, seat post, and forks.

Range Up to

60 miles

Belt Lifespan

19,000 miles

Full Charge

2.5 hrs

Book a test ride
Smart & Fun
Called by many and arguably the Tesla of E-Bikes, Urtopia Carbon One demonstrates how far smartness can go. Let's explore the features.
Smart & Fun
Called by many and arguably the Tesla of E-Bikes, Urtopia Carbon One demonstrates how far smartness can go. Let's explore the features.

Music All the Way

Bluetooth 
Speaker

Treasure Hunt

Turn by Turn
Navigation

Ride for Pride

Keep All Stats
to Share

Convenience or Speeds, Your Choice

more options are always better

Convenience

or Speeds?

more options are always better

urtopia

7-Speed Shimano

Rear Derailleur

urtopia

Steep

slopes

urtopia

Speed

urtopia

Efficiency

urtopia

Single-Speed Gates

Carbon Belt

urtopia

Clean

urtopia

Extra

Smooth

urtopia

Zero

maintenance

urtopia
urtopia
Users Like You, Worldwide
Karina Schwirtlich “it is much easier to use :) Going uphill is so much easier, I could even read a book while doing this.”
Rex Peters “I got 4 other brands and I still learning the Urtopia but so far my favorite e-bike . Look how far technology has come so fast . Happy and safe riding.”
v.wrightfitness “The smoothest riding e-bike I have tried! Thank you.”
Chris “Outstanding performance. I love this bike.”
Rino Folisi “Finally Endlich vereint.”

Smartest E-Bike Ever

Anti-Glare LED
Gamepad Controls
Quiet Motor
Smart App
Removable Battery
Modular Rear Light
20 Lux Headlight
Gearing
Torque Sensor

Specification

Size Guide

Table header 0Small(cm)Medium(cm)Large(cm)
Recomm. rider height160~175
(5’3’’~5’9’’)
170~185
(5’7’’~6’1’’)
180~195
(5’11’’~6’5’’)
A. Standover height768084
B. Seat height (to ground)88~9492~9896~102
C. Handlebar grips height100101102
D. Handlebar width696969
E. Crank length171717
F. Overall length179181185
G. Wheel diameter696969
H. Seat height (to seat tube)15~2019~2519~25
I. Handlebar diameter (outer)2.222.222.22

Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

Accelerometer, gyroscope, torque

App

iOS & Android

Power

Motor

Carbon 1: 36 V 250 W (rated), 35 N⋅m

Carbon 1s: 36 V 350 W (rated), 45 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

Carbon 1s: 25mph
Carbon 1: 20mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

Carbon 1: 33 lbs.

Carbon ls: 35 lbs.

Payload Capacity

Max. 240 lbs.

Sizes 

Small, Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Gearing

Carbon 1: Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)

Carbon 1s: Shimano 7-Speed Rear Drivetrain

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

Specs

Smart

Smartbar features

Voice control, fingerprint unlock, LED dot-matrix display

Connectivity

eSIM with 4G, Bluetooth & WiFi

IoT sensors

accelerometer, gyroscope & torque

App

iOS & Android

Power

Motor

Carbon 1: 36 V 250 W (rated), 35 N⋅m

Carbon 1s: 36 V 350 W (rated), 45 N⋅m

Speed modes

Pedal, Eco, Comfort, Sport, Turbo 

Top speed (assisted)

Carbon 1s: 25mph
Carbon 1: 20mph

Range

25~60 miles

Removable battery

9.8 Ah 352.8 Wh Samsung Li-ion, 2.5-hr quick charge

General

Weight

Carbon 1: 33 lbs.

Carbon ls: 35 lbs.

Payload Capacity

Max. 240 lbs.

Sizes 

Small, Medium, Large (see Size Guide)

Body material

Carbon fiber (frame, fork, handlebar, seatpost)

Brakes

Front & rear dual-piston hydraulic disc

Tires

Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Integrated lights

StVZO headlight; Advanced Rear Early-indication System (ARES)

Wheels

700C (ISO 622 mm BSD), inner rim 19 mm

Gearing

Carbon 1: Gates Carbon Drive™ CDN™ belt (up to 19,000 miles)

Carbon 1s: Shimano 7-Speed Rear Drivetrain

What’s in the Box

Urtopia Carbon one

Front Wheel, Frame, Seatpost, saddle, Pedals

Removable battery

Battery, Charger, Battery key

Frame (accessory) bag

4mm Allen wrench, 15mm combination wrench, front-wheel quick-release device

Customer Reviews

Based on 198 reviews
87%
(173)
10%
(20)
2%
(4)
0%
(0)
1%
(1)
N
N.K.
The best bike ever made!

I test rode the demo version of the bike and was skeptical whether it’d fit me, and some of the functions weren’t even available on the test ride bike. But I still went ahead and got the bike in the Lyra color and it’s just a dream to ride! I love all the tech that’s built into this bike and just the simplicity and sleekness of the bike in general! It’s exceptional at what it does.
Also, it’s an eye candy for sure. I’ve already gotten so many compliments on the street by people who are mesmerised by the design :)
This bike is worth every penny! 🖤

A
A.M.
Great Bicycle to get back into fitness routine.

Love this bike and since we had a mild winter down here in New Orleans in February, I have been on it almost every day. Since I am retired, I now have the time to invest, especially since the temperature has been in the 70's and 80's. It does have a couple of quirks that were an irritation though. When I first got the bike last May, and put it together, before I could complete a 6 mile ride, the seat came off from the post while I was riding. I notified Urtopia and they did send me the little "pieces" that comprised The inner workings under the seat, but I had all the trouble in the world trying to put it together. Maybe I'm just not as tech savvy as some of you. Went to 4 different bike shops and they wouldn't touch it, they said it was "proprietary". I almost gave up and let the bike sit there for months before I attempted another ride. No seat, right. Finally several months later on a whim, I went to a 5th shop and showed a guy (Diego) how the little rubber pieces fit together, and he was able to figure it out and finally put the seat back on for me. So far so good. I couldn't believe there is not a stabilizing bolt running through the seat like most other bikes. Instead there are 2 clamps. Well anyway, that was January, and due to a mild winter down here, I have been riding an average of 4 times a week. Since I am of retirement age, it is getting me up and out of the house and enjoying the scenery as well as the ride Not many/any hills here, just a few overpasses, so eco mode has suited me just fine and is easy to pedal around the Lakefront and City Park. I'm not trying to win the Tour de France at my age. My other pet peeves are the handlebars can't be raised. I am 6'2'' and would prefer to ride in a more upright position. Also, the battery power seems to dissipate somewhat, if I don't ride it for a couple of days, and I have yet to be able to sync the bluetooth on my I pod touch that has all my music, to the bike. On a positive side, I love the carbon fiber body, really light weight, and the Gates belt drive and the fact that the app records my rides and statistics which I have shared with the community. I love the smartbar and the lights and turning signals. By the way, is there anyway to read the statistics (mileage, speed, etc.) on the smartbar instead of the app? Overall, I am pleased, but I had to state my concerns, and hopefully Urtopia will rectify some of them in their next edition. I'll keep riding as long as the weather permits.

HI Alfred. Thank you for your feedback and for sharing your experience with your Urtopia bike. We're glad to hear that you're enjoying your rides and that our bike is helping you stay active.

We're sorry to hear that you experienced difficulties with the seat of your bike. We take all feedback seriously and will definitely pass this on to our team to look into possible solutions. We appreciate your patience and understanding in this matter.
As we are working with more repair stores to provide help, more repair stores will be release in these two months.

Regarding the handlebars, we understand that it may not be adjustable to your preference. We'll take note of this and will consider this in our future product development.

As for the battery power, we suggest charging your bike at least once every few days to ensure that it's always ready for your next ride. We'll also look into ways to improve the battery life of our bikes in the future.

Regarding syncing the Bluetooth on your iPod touch, our team would be happy to assist you with this. Please don't hesitate to contact our customer service team for further assistance.

Lastly, to answer your question, right now the smartbar does not display the statistics (mileage, speed, etc.) as these are only available on the app. We'll take note of this feedback for possible future updates to our products.(will release new firmware version in this year.)

Thank you again for choosing Urtopia. We're happy to have you as part of our community of riders.

C
Cezary Kacianowski
riding over 300 km

Woow!!! I dont know who/what was ridin my Bike but he/she/it was riding over 300 km?! 😳😳😳😳 Well i say: Thx for the KM!!!😄😁

W
William S.
Need contact service

Received my bike today. Looks great, super light, arrived charged and topped off quickly but having some issues setting up - verification codes didn’t arrive to yahoo, had to use gmail. Need contact service.

We are so glad you love your new bike! We apologize that you had difficulties setting up your bike. Our team is here to help guide you through the set-up process and make sure everything runs smoothly. Please don't hesitate to reach out to us with any questions or concerns. We want you to be 100% satisfied with your purchase!

m
m.j.
Trying the limits

Trying the limits. Today on flat roads 70kms with 10% battery left. Wish you could pause a route but keep it connected even when you stop for a beer and lunch. 16km in separate trip.

FAQ

Tutorials

CARE